Welcome to Tibantu
Connecting technology, people and the future.
On-site or remote assistance for computers, servers, printers, networks and applications, according to your needs.
O suporte técnico ajuda a resolver falhas e a manter o ambiente de trabalho utilizável. A Tibantu recebe a descrição do problema, avalia a situação e define a intervenção adequada. O atendimento pode ser pontual ou integrar um acordo de assistência, presencial ou remoto, conforme a localização, os equipamentos e a natureza do pedido.
On-site or remote assistance for computers, servers, printers, networks and applications, according to your needs.
We diagnose computer, server, printer, network and application faults before agreeing an intervention. Remote or on-site assistance depends on the issue and access conditions. Replacement parts, licences, response windows and recurring maintenance are specified separately in the proposal.
We confirm the requirements and existing conditions before selecting equipment and scheduling changes. The agreed work is tested and handed over with operating guidance.
The final scope, equipment, licences, schedule, costs and support conditions are defined in the proposal after assessment.
Provide your contacts, location, goals, quantities and existing equipment. You may select several services without creating an account.
Only when expressly listed in the proposal. Compatibility and valid licences are checked before implementation.
We assess the current installation first. Reuse, integration, migration and any necessary replacement depend on compatibility and the agreed scope.
The final scope, equipment, licences, costs and conditions will be defined in the proposal.
Pode conversar sem identificação. As mensagens e os dados que partilhar ficam associados ao atendimento para consulta pela equipa Tibantu.
